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Accessibility Statement

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Our Accessibility Statement

This accessibility statement applies to www.blackcountrychildrens.nhs.uk.

This website is run by Black Country Healthcare Child and Adolescent Mental Health Services (CAMHS), part of Black Country Healthcare NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change fonts sizes and spacing
  • translate the page into your default system language via browser based auto language detection
  • change the contrast and apply a grey scale
  • navigate the website using just a keyboard
  • access the website with different screen resolutions on different devices
  • listen to most of the website using the built in screen reader or the installed screen reader of your choice


Feedback and contact information

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have an accessibility query including (but not limiting to):

  • experiencing issues or bugs while accessing the information on this website
  • if an accessibility problem is not listed within this statement (or anywhere else)
  • if you have any feedback on our accessibility and if any considerations need to be made


Alternative formats

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel: 0121 612 6620

We will consider your request and get back to you as soon as possible.

If you cannot view the map on our ‘contact us’ page, call or email us on the above contact details for directions.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Black Country Children's CAMHS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been tested to be in excess of 96% compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

  • As of July 2024, no detected elements are non-compliant.

 

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • As of July 2024, no detected elements are non-compliant.

 

Content that is not within the scope of the accessibility regulations

PDFs and other documents

  • As of July 2024, no content has been marked as outside of scope.

What we are doing to improve accessibility

New Website

  • The accessibility extensions used on this site are in constant development, with bug fixes and features added to improve accessibility for user.  We listen to and act on feedback.  If you have any suggestions to improve the accessibility, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Preparation of this accessibility statement

This statement was prepared on 19 July 2024.

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