24/7 Mental Health Telephone Support Line:  Call NHS 111 :: Get Help Now

Parent / Carer Zone

curve white to purple

 Image of a clock and a sand timer

Support Whilst Waiting for CAMHS

 

 

There are lots of teams and organisations out there which may be helpful for you and your family. We acknowledge that help may be needed whilst you are waiting to be assessed by CAMHS. You might find the below information helpful:

 

Helplines

 

24/7 Mental Health Helpline:

Telephone NHS 111, selection the Mental Health Helpline on option 2

ChildLine: 

Childline | Childline ChildLine provides support by telephone, online chat and email. ChildLine can provide a BSL interpreter if you are deaf or hearing-impaired. Tel: 0800 11 11

The Mix: 

The Mix - Essential support for under 25s The Mix offers one to one confidential support 24 hours 7 days a week for people young people under the age of 25 years. You can contact The Mix by texting  THEMIX to 85258.

NSPCC:

NSPCC | The UK children's charity | NSPCC National Helpline to report child abuse. Contact the NSPCC Helpline 0808 800 5000 (10am - 6pm Monday to Friday), you can also contact the NSPCC via email by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Papyrus (Hopeline UK): 

Papyrus offers a confidential support service if you are struggling with suicidal thoughts, and information about how to make a safety plan. Papyrus (Hopeline UK) is available 24/7. Tel: 0800 068 4141 / 07860039967

Samaritans:  

Samaritans | Every life lost to suicide is a tragedy | Here to listenThe Samaritans listening service is a confidential service, available 24/7. Tel: 116123 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.


The Local Offer

 

Dudley: 

https://www.dudley.gov.uk/resident/localoffer/ Dudley's Local Offer is a one stop resource of information and services available to children and young people (aged 0-25) with Special Educational Needs and/or Disabilities (SEND), their parents, carers and families.

Sandwell:

https://fis.sandwell.gov.uk/kb5/sandwell/directory/advice.page?id=ighIb1zDi8E Sandwell Local Authority has produced, as required by law, a 'Local Offer' which sets out the support they expect to be available for children and young people in Sandwell with special educational needs and disabilities.

Walsall:

Welcome to Walsall's SEND Local Offer | Send Walsall's Local Offer is a directory of information and services available to children and young people (aged 0-25) with Special Educational Needs and/or Disabilities (SEND), their parents, carers and families.

Wolverhampton:

Wolverhampton Local Offer | Wolverhampton Information Network Wolverhampton's Local Offer is the essential guide for children and young people with Special Educational Needs (aged 0-25 years) living in Wolverhampton.


Apps

 

WYSA logo

 

 WYSA

 

 

Wysa can help young people with feelings of low mood, stress, anxiety and much more. Young people waiting for CAMHS may find the support from WYSA helpful whilst waiting for an assessment/appointment.

Wysa is a wellbeing AI app, free to download on Google and Apple Stores. Young people from the Black Country can download the app using the QR code below (for the area they live in) for free premium access.

Some smartphones may automatically apply the premium access code (after the QR is scanned).

Below you will find a section for each locality, and the unique code to enter to access premium content for free. Please ensure you use the right code for where you live.

Dudley Wysa:

Dudley WYSA QR code   

   Scan the QR code and enter the code BCDU2023 for free premium access.

 

 

If you are accessing this site via your mobile click on the link below – this will take you directly to the app store for your device to allow you to download the app.

If you are accessing this site on a laptop or desktop, please scan the QR code with your phone to allow you to download the app from the relevant store.


You can read about how Wysa can help young people from Dudley here: BC Wysa Teen E-Flyer Dudley

Wysa Apple Store / Wysa Google Play

Sandwell Wysa:

Sandwell WYSA QR code   

   Scan the QR code and enter the code BCSA2023 for free premium access.

 

 

If you are accessing this site via your mobile click on the link below – this will take you directly to the app store for your device to allow you to download the app.


If you are accessing this site on a laptop or desktop, please scan the QR code with your phone to allow you to download the app from the relevant store.


You can read about how Wysa can help young people from Sandwell here: BC Wysa Teen E-Flyer Sandwell

Wysa Apple Store / Wysa Google Play

Walsall Wysa:

Walsall WYSA QR code   

   Scan the QR code and enter the code BCWA2023 for free premium access.

 

 

If you are accessing this site via your mobile click on the link below – this will take you directly to the app store for your device to allow you to download the app.


If you are accessing this site on a laptop or desktop, please scan the QR code with your phone to allow you to download the app from the relevant store.


You can read about how Wysa can help young people from Walsall here: BC Wysa Teen E-Flyer Walsall

Wysa Apple Store / Wysa Google Play

Wolverhampton Wysa:

Wolverhampton WYSA QR code   

   Scan the QR code and enter the code BCWO2023 for free premium access

 

 

If you are accessing this site via your mobile click on the link below– this will take you directly to the app store for your device to allow you to download the app.


If you are accessing this site on a laptop or desktop, please scan the QR code with your phone to allow you to download the app from the relevant store.


You can read about how Wysa can help young people from Wolverhampton here: BC Wysa Teen E-Flyer Wolverhampton

Wysa Apple Store / Wysa Google Play

 

For more helpful apps, visit our Useful App section: Useful Apps


Websites

 

ADHD

Home - ADHD Foundation : ADHD Foundation The ADHD Foundation is the UK’s leading neurodiversity charity, offering a strength-based, lifespan service for the 1 in 5 of us who live with ADHD, Autism, Dyslexia, DCD, Dyscalculia, OCD, Tourette’s Syndrome and more. On the ADHD Foundation website you will find lots of helpful resources, webinars and events.

 

Anxiety

National charity helping people with Anxiety - Anxiety UK  Anxiety UK delivers a wide range of services including: Therapy services, Helpline & text support service, Courses & groups, Anxiety research fund, Webinars and podcasts and Anxious Times magazine

 

Autism Spectrum Conditions

Autism West Midlands | Supporting the Autistic Community  Autism West Midlands works to enrich the lives of autistic people living in the West Midlands. They provide community support services, residential support, training and an information healp line. The helpline can be accessed by telephoning 0121 450 7575, or emailing Autsim West Midlands

National Autistic Society resources: https://www.autism.org.uk/advice-and-guidance/resources/downloads

 

Bereavement

Hope Again Hope Again is the youth website of Cruse Bereavement Support. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone. Hope Again offers information about services, a listening ear from other young people and advice for any young person dealing with the loss of a loved one.

 

Care Leavers and Young People in Care

Home Page - Become (becomecharity.org.uk) Become is a UK charity for children and young people in care and care leavers. Become offers support through the Care Advice Line, which can be contacted via telephone - 0800 023 2033 (Monday to Friday 10am to 5pm), or via Whatsapp - 0786 003 4982. Become also offers coaching, link up groups and additional information on higher education and employment.

 

Challenging Behaviour

Positive Behavioural Support information (BILD website): https://www.bild.org.uk/about-pbs/

Challenging Behaviour Foundation: https://www.challengingbehaviour.org.uk/

 

Depression and Low Mood

Homepage | Campaign Against Living Miserably (CALM) (thecalmzone.net) C.A.L.M campaigns for suicide prevention, for better mental health and postivite mental wellbeing. You can access advice and guidance on the C.A.L.M website, or reach out to their helpline by telephoning 0800 58 58 58 (5pm - midnight), or by using the webchat function from their website.

 

Eating Disorders

The UK's Eating Disorder Charity - Beat (beateatingdisorders.org.uk) BEAT is a UK charity offering support, advice and guidance for Eating Disorders. 

 

Mental Health and Wellbeing

Kooth

Home - Kooth Kooth is an online platform to help young people with their mental health and wellbeing. Young people can anonymously talk to other young people their own age on moderated discussion forums, and chat to mental health professionals via messaging. Kooth is an accredited digital health service, providing free services through the NHS.

YoungMinds

YoungMinds | Mental Health Charity For Children And Young People | YoungMinds Young Minds offers support and guidance for parents/carers and children/young people - to ensure systems meet the needs of children and young people. Parents/carers, young people and professionals can access resources online, or support is available via the Parents Helpline Tel: 0808 802 5544 (Monday - Friday 9:30am - 4:00pm). 

Anna Freud

Anna Freud Youth Wellbeing Directory: https://www.annafreud.org/on-my-mind/youth-wellbeing/useful-information/

Mental Health Foundation

Mental Health Foundation – Good Mental Health for All: https://www.mentalhealth.org.uk/

 

A wider directory of support, including information on welfare is available here: Support Service Directory

 

 

curve white to purple
Cookie and Privacy Notice

We use cookies to improve your browsing experience of this site. If you continue, we will assume you are happy to receive cookies from us. We will also collect anonymous information about website usage. By accepting this you agree to our privacy policy.